Swobo Bikes - Awesome Company ! ! !
Posted: October 5th, 2013, 12:56 am
Hey all,
I'm sad and happy at the same time... unfortunately, I have to retire my 2008 Swobo Otis commuter but on the bright side it's being replaced with a 2013 Swobo Folsom. I discovered a bad crack in the head tube on my Otis, that bummed me out because I love that bike and the new ones aren't the same. I called Swobo to see if there was anything to be done but I wasn't expecting much. The next day Ben at Swobo was all over it with a positive prompt email, he asked for a couple photos, I sent those off. Still not expecting much, I was pleasantly surprised by another prompt email that next day informing me that a new Swobo Folsom was on the way via FedEx with no questions asked. Four days later the frame, fork, and headset arrived this morning before I headed for work. I peeked in the box but had to get out the door. All day long all I could think about was getting home and starting in on swapping parts over from the Otis. Tomorrow I'm going to go by the LBS where I help out from time to time and use their tools to set the star nut and press the headset. It's been quite some time since I built a new bike for myself, I'm always recycling a bike or building something new for someone else... finally it's my turn!!!
I'm sad and happy at the same time... unfortunately, I have to retire my 2008 Swobo Otis commuter but on the bright side it's being replaced with a 2013 Swobo Folsom. I discovered a bad crack in the head tube on my Otis, that bummed me out because I love that bike and the new ones aren't the same. I called Swobo to see if there was anything to be done but I wasn't expecting much. The next day Ben at Swobo was all over it with a positive prompt email, he asked for a couple photos, I sent those off. Still not expecting much, I was pleasantly surprised by another prompt email that next day informing me that a new Swobo Folsom was on the way via FedEx with no questions asked. Four days later the frame, fork, and headset arrived this morning before I headed for work. I peeked in the box but had to get out the door. All day long all I could think about was getting home and starting in on swapping parts over from the Otis. Tomorrow I'm going to go by the LBS where I help out from time to time and use their tools to set the star nut and press the headset. It's been quite some time since I built a new bike for myself, I'm always recycling a bike or building something new for someone else... finally it's my turn!!!